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Frequently asked questions
Payslips
What is the best way to generate payslips?
I've added pay rates to the employees, but it isn't showing on the payslips.
Can I start with my payroll/payslips in the middle of the year?
Can I add a payslip for an employee after termination?
What is the QR on the payslips?
More Payslips FAQs
Reports
Why do you include clothing sizes on the information sheet and employee profile?
More Reports FAQs
Features
Are there employee limits?
Is there a limit on how many companies I can add?
Is there a limit on how many users I can share a company with?
Do we get free support?
Why aren't all the employees or payslips displayed?
More Features FAQs
Why do you include gender and race data in your employee profiles and why aren't there more options?
Why aren't there notifications or pop-ups?
Why is a small difference in tax from one month to the next?
More FAQs
Advances
Why can't I edit a loan/advance anymore?
Why do you call employee loans advances?
More Advances FAQs
Landing
Is it truly free? How is that possible?
What features does openHR have?
Is this payroll software for South Africa?
Is self-help options included for employees?
What security features does openHR offer?
More Landing FAQs
SDL
What is Skills Development Levy (SDL)?
Who is required to pay SDL?
What is the threshold for SDL liability?
How is SDL calculated?
What is the current rate of SDL?
More SDL FAQs
Users
I signed up, what now?
How do I change my email address as a user?
More Users FAQs
Leave
What is the most common mistake people make?
Leave earnings are not constant from one month to the next?
Can we add leave to be paid out automatically on termination?
More Leave FAQs
UIF
What is the Unemployment Insurance Fund (UIF)?
Who is required to contribute to UIF?
What is the contribution rate for UIF?
How do employers register for UIF?
When and how must UIF contributions be paid?
More UIF FAQs
Medical Aid
How do you handle medical aid contributions privately paid by the employee?
More Medical Aid FAQs
PAYE
What is Pay As You Earn (PAYE)?
Who is required to deduct and pay PAYE?
How is PAYE calculated?
When and how must PAYE be paid?
How do employers register for PAYE?
More PAYE FAQs